By: Laura S. Quinn
November 30, 2010
This article is courtesy of Idealware, which provides candid information to help nonprofits choose effective software. For more articles and reviews, go to www.idealware.org. This research was funded by the Annie E. Casey Foundation. The findings and conclusions are Idealware's and do not necessarily reflect the opinions of the foundation.
The era of phone booths and answering services is gone. Mobile phones are so ubiquitous that a year ago, 88 percent of households had them—and that number's only on the rise."
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