HTC is all about offering different styles of handsets to meet individual needs, and as we mentioned earlier the HTC S743 falls somewhere between the Touch Diamond and the Touch Pro. The handset is smaller than the Touch Pro, measuring 4.5 inches tall by 1.7 inches wide and 0.6 inch deep and weighing 4.9 ounces, yet still manages to pack in a full QWERTY keyboard using a slider design, so it's a good device for the mobile professional who needs to keep on top of email, appointments, and such.
The smartphone also has a similar geometric design on the back like the unlocked GSM version of the HTC Touch Diamond, but it now features a soft touch finish so it's not as slippery or smudge-prone as the Touch Diamond. On front, you'll find the 2.4-inch QVGA non touch display with a 65.000 colors output and 240x320 pixel resolution. The S743 isn't part of the Touch series, so you don't get a touch screen or HTC's TouchFlo interface.
Instead, you get the more traditional Windows Mobile UI. It's not as flashy as TouchFlo, but at least with Windows Mobile 6.1 the Home screen offers more of your information right at a glance. For example, you can preview new email, scroll through bookmarked Web sites, launch your media player, and more. You can also choose from other Home Screen options under the Settings menu.
Below the display, you get a standard navigation array of two soft keys, Talk and End buttons, a Home shortcut, a back button, and a four way toggle with a center select button. Overall, the controls are pretty easy to use, though we're not huge fans of the tiny Talk and End keys. Fortunately, the alphanumeric keypad features large buttons, so we didn't have many misdials or errors when composing simple text messages. Overall, the S743's full QWERTY keyboard is easy to use, but we wish the spacebar were bigger.
For longer emails, you'll probably want to use the four row QWERTY keyboard, which you can access by pushing the face of the phone to the right. The sliding mechanism is smooth and securely locks into place, and the screen orientation also automatically switches from portrait to landscape mode. For such a compact phone, the keyboard features good size buttons so we think most users won't have too many problems. The one thing we do wish for is a bigger spacebar.
Though we appreciate the inclusion of extra SMS or MMS shortcut key on the bottom row, we'd much prefer that was taken out to make the spacebar larger since we had to stretch to reach it as is. That said, the smaller size and lighter weight of the S743 over the Touch Pro also makes it more comfortable to hold while typing messages, since it doesn't feel quite as top heavy from the slide up screen. We found the location of the microSD expansion slot to be inconvenient, since you have to remove the SIM card to get access to it.
On the left side, there's a volume rocker and a camera activation or capture button on the right. The power button is located on top, and on the bottom of the unit you'll find a Mini-USB port and headset jack. We're once again disappointed by the lack of a 3.5mm standard headphone jack, though you can get an audio adapter so you can use your own headphones. Another annoyance is the location of the microSD expansion slot.
It, along with the SIM card slot, are located behind the front cover, so the phone needs to be in an open state to access it. Our gripe isn't its location but rather the fact that the microSD slot is located under the SIM card so you have to remove the SIM card every time you want swap a memory card. Granted, you probably won't do this often, but it's still an annoyance. Last but not least, the camera is located on the back.
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